Return Policy

📦 Return Policy

At Rahmat Universe Store, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may return the product within 7 days of delivery.

✅ Conditions for Return:
• The product must be unused and in its original condition.
• It must include all original packaging, accessories, and tags.
• Proof of purchase (receipt or order number) is required.

❌ Products Not Eligible for Return:
• Used or damaged products.
• Items purchased on sale/discount.
• Customized or special order products.

💰 Refund / Exchange:
• Once your return is approved, you may choose between a refund or an exchange.
• Refunds will be issued to the original payment method.